Cookies and Privacy Policy

Intermark is committed to ensuring that your privacy is protected and that our use of your personal information is governed by this Privacy Notice. On this site, «Intermark», «our» and «we» each mean all the companies that use the Intermark brand which collect and use your information in the manner set out in this Privacy Notice, including Intermark Real Estate LLC, Address: 702-04, Emaar Square Bldg 6, Dubai, U.A.E., and Intermark Global L.L.C-FZ. Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

 

Any reference to «you» or «your» refers to anyone whose personal information we process.

1. Introduction

Our use of your personal data will be governed by this Privacy Notice. Intermark is a controller for the personal information that it collects and uses about you. We will treat your personal information as confidential and in accordance with applicable data protection legislation, including the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and your personal information will only be shared with others in accordance with this Privacy Notice.

2. What is Personal Information

Personal information means any information that identifies you or could reasonably be used to identify you. This includes, for example, your name, contact details, date of birth, bank account details, or any other data relating to your needs or circumstances.

Special categories of personal data include, among other things, data on health, racial or ethnic origin, religious beliefs, political opinions, and sexual orientation. We will only process such data with your separate and explicit consent, which you may withdraw at any time using the same method by which it was given.

3. What Personal Information We Collect

We may collect:

  • Full name and contact details (phone number, email address, postal address)
  • Proof of identity and residence (passport, driving license, ID card, utility bill)
  • Bank account details (for transactions) Professional and sector information (if you subscribe to updates)

Additional data may be collected depending on the service provided, such as for immigration or investment consulting, property sales, or rentals.

4. How We Use Your Personal Information

We process your personal data only where we have a legal basis under the PDPL, including:

  • Fulfilling a contract with you
  • Compliance with a legal obligation
  • Our legitimate interests (provided these do not override your rights)
  • Your explicit consent, where required

You may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

5. Your Rights

Under the PDPL, you have the right to:

  • Be informed about the processing of your data
  • Access and receive a copy of your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Data portability
  • Not be subject to fully automated decisions with legal or significant effects

6. Overseas Transfers of Personal Data

In accordance with Articles 22–23 PDPL, we may transfer, store, or process your personal data outside the UAE only:

  • To countries providing an adequate level of protection for personal data;
  • Where contractual safeguards are in place to protect your data; or
  • With your explicit consent.

7. How We Keep Your Information Secure

We have implemented physical, electronic, and administrative measures to protect your data, including:

  • Secure IT systems and restricted access
  • Locked storage for physical documents
  • Hosting in secure data centres (which may be outside the UAE

8. Use of Cookies

A cookie is a small text file placed on your device when you visit certain websites. We use:

  • Strictly necessary cookies — required for website functionality
  • Non-essential cookies — only used with your consent via our cookie banner

You may change your cookie preferences at any time via your browser settings or our cookie banner. Where cookies are placed by third parties, their use is governed by the third party’s own privacy and cookie policies.

9. Prohibited Conduct by Users

Users must not engage in any unlawful activities while using the Website, including but not limited to:

  • Cyberattacks, hacking, or unauthorised access to data
  • Fraud or misrepresentation
  • Harassment, defamation, or offensive communications
  • Distribution of malicious or harmful content

Such activities are prohibited under UAE law, including Federal Decree-Law No. 34 of 2021 on Combating Rumors and Cybercrime, and may result in legal action.

10. Complaints and Contact Details

If you have questions, requests, or complaints regarding this policy, you may contact us:

Email: client@intermark.global

Postal address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., P.O. Box: 35195.